From Amazon:
| We’ve recently noticed an increase in customers reporting fake emails about Amazon Prime membership subscriptions. We want to help you stay protected by sharing important information about these scams. |
| What’s happening: Scammers are sending fake emails claiming your Amazon Prime subscription will automatically renew at an unexpected price. The scammers might include personal information in the emails, obtained from other sources, in an attempt to appear legitimate. These emails may also include a “cancel subscription” button leading to a fake Amazon login page. Do not click on any links in these messages – scammers use fake websites to steal your Amazon login credentials and banking information. |
| What you should do: Scams can typically be ignored with no action. However, here are some suggested actions that may be applicable: If you want to verify your Prime membership, open your Amazon mobile app or go directly to Amazon.com. Select “Prime” from the main menu to view your membership status, renewal dates, and plan details. If you clicked on any suspicious links, monitor your credit/debit card statements for unfamiliar charges and contact your bank immediately about any unauthorised transactions. Report suspicious communications to amazon.com/reportascam. |
| Best practices to protect against scams: Always access Amazon directly through our mobile app or by typing amazon.com in your browser. To find out if a message is really from Amazon, visit the Message Center under “Your Account.” Legitimate messages from Amazon will appear there. Enable two-step verification for your Amazon account through the Login & Security settings or visit amazon.com/2SV. |