Ed Note: Make sure you send your own questions to Lifestyle!
· Is Dojo going to be the exclusive Internet provider for the building? Can I still keep Comcast (internet + TV) in my unit and at what cost?
· What happens to my Comcast TV/DVR service? Will the coax wiring remain active for Comcast TV? Will I lose any channels or DVR functionality?
· What are the speeds offered by Dojo in my unit, both download and upload? Are they guaranteed or “up to” (best-effort)?
· Are there data caps or device-number limits?
· Will I be required to use their hardware/routers? If yes, can I still connect my own devices behind that (e.g., NAS, media server, home network switches)?
· What is the monthly fee/technology fee? Is this separate from rent or part of it? Is it optional?
I have the exact same list of questions. Unfortunately I cannot attend the
Informational meeting due to MD appointment. Please publish the answers to these questions for the benefit of all. Thank you for writing them down!
What if we are not happy with DOJO?
How long is the commitment to DOJO?
How long is the money-back satisfaction guarantee?
How many users do you have in Seattle?
Do you have ratings from them?
Why are your ratings from other areas so low?
Can you answer some of these questions in writing before the information session?