| WHAT YOU – AS A CCRC RESIDENT – SHOULD EXPECT |
| The “Continuing Care Retirement Communities” law that took effect July 1, 2017 lists a number of resident “expectations.” These apply to all residents in an independent living unit.
You should become familiar with these expectations, as they concern disclosures and management practices that can impact your security and lifestyle. Here are key “expectations” specified in the CCRC law: — Transparency regarding the financial stability of the provider operating the facility; — Timely notifications of developments affecting the facility, including ownership changes, a change in the financial condition of the provider operating the facility, and construction and renovation at the facility. (Note: Management is permitted to withhold information it deems materially harmful to the position of the community); — Reasonable accommodations for persons with disabilities; — The opportunity to participate freely in the operation of independent resident organizations and associations; — Assurance that all requests for donations and contributions must be voluntary; and — The right to file complaints with the state Attorney General. The law requires that CCRCs make copies of the expectations “publicly available in areas accessible to the independent residents and visitors.” WACCRA believes the expectations should be posted or published, rather than simply held in the library or office. If you are not seeing a copy anywhere, you might ask management where it is located. Happiness would be that all the legislated expectations be widely known and well met! Connie Hellyer P.S. For text of the law, go to our WACCRA website: waccra.org . You will find a link to the law on the Resources page. |